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Will AI help virtual classrooms?

There’s a LOT of discussion at the moment about artificial intelligence, from clever text chat with ChatGPT, images with Midjourney and much more.

Can AI help with the virtual classroom? I asked ChatGPT, and this is what it said:

Here are some ways that AI is likely to impact the future of live training events in the virtual classroom:

Adaptive learning: AI can help create personalized and adaptive learning experiences for each learner during a live training event in the virtual classroom. This can be achieved by analyzing learners' behaviors, preferences, and performance, and adapting the content and delivery to meet their needs.

Intelligent chatbots: AI-powered chatbots can be integrated into virtual classrooms to answer learners' questions and provide real-time support. These chatbots can use natural language processing to understand learners' queries and provide accurate and relevant responses.

Real-time feedback and assessment: AI can provide real-time feedback and assessment during a live training event in the virtual classroom. For instance, an AI-powered system can analyze learners' responses to quizzes and provide immediate feedback.

Personalized coaching: AI can provide personalized coaching to learners during a live training event in the virtual classroom. This can be achieved by analyzing learners' performance and behavior, and providing feedback and guidance in real-time.

Speech recognition: AI-powered speech recognition can be used to transcribe live training events in the virtual classroom, making it easier for learners to review and refer back to the content covered during the session.

Here are some references that explore the impact of AI on live training events in the virtual classroom:

"How AI is revolutionizing virtual classrooms": This article from eLearning Industry explores the potential of AI to create personalized and engaging experiences during live training events in the virtual classroom.

"AI in virtual classrooms: creating a personalized learning experience": This article from Microsoft Azure explores how AI can be used to create a more personalized and effective learning experience during live training events in the virtual classroom.

"The role of AI in virtual classrooms": This article from EdTech Magazine discusses how AI is being used in virtual classrooms to improve engagement and learning outcomes.

"How AI is transforming corporate training": This article from Forbes explores how AI is being used in corporate training, including live training events in the virtual classroom.

"Artificial Intelligence in Education: Promise and Implications": This report from the RAND Corporation discusses the potential of AI in education, including live training events in the virtual classroom, and explores the ethical and social implications of its use.


Before I share my own thoughts, what are the plus points you can see here, and what are the drawbacks?

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  • The biggest drawback I could see is that ChatGPT can convincingly provide information that is wrong.  I've had it cite research done by the CIPD that they never actually did.  It sounded like the sort of thing they would do so if I hadn't been interested enough to try and find out more I would never have known.  It's going to be increasingly hard to know what's true and what isn't.  

    • I think that's such a good point. ChatGPT will happily tell you about learning styles for instance. When I question it, it will say there's evidence against, but we all know it shouldn't be repeating it in the first place!

      • Trainers can, of course, be wrong, but we've usually done our research so there will be some basis for what we say.  And we can be corrected.

        I did ask ChatGPT for a training programme outline just to see.  What it came up with was perfectly servicable so it could save us time.  What it lacked was the personal sizzle that a good trainer can add that makes training memorable.   

    • Same! It was linking me to webpages that don't exist. I know their data is 2 years old though so wasn't sure if CIPD had just changed the page url since then. Still really helpful, but ultimately it's down to the human to do due diligence (as with anything else really).

      • Great point Zahra about the due dilligence, I think that's a big issue, that so many people are going to trust it too much :/

      • This article highlights the issues with biases and self-regulation:

        A Google researcher – who said she was fired after pointing out biases in AI – says companies won't…
        Timnit Gebru co-authored a research paper while she worked at Google, which identified the biases of machine learning.
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