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Virtual classroom feedback


I'm interested to hear if anyone has any specific questions they ask in feedback/evaluation forms when conducting training in a virtual classroom? Do you think it's important to make a distinction in the questions you're asking or do you treat it the same as in-person training?



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  • Hi Ian, great question!

    I ask questions about the learning, the delivery, course, improvements and so on. I also ask questions similar to my pre-course questionnaire to make a comparison. These are all quite low level though and certainly don't show changes in behaviour or performance or impact on business goals. 

    It depends a bit of what the point is of asking. For instance if you are running a pilot then you might want to ask more about the information ahead of the session/course as well as the activities within it and people's reactions. When I piloted the CPD Series I asked questions like:

    • What did you think of XX section (from Awesome to Awful) along with text comments?
    • What did you think of the session length and pace? (Boring, dragged, enjoyed it etc, tick as many as apply)
    • What do we need to improve before we launch?
    • Would you recommend the CPD Series (100% yes, which delighted us!) along with comments?

    Do you have some specific courses, reasons for asking for the feedback, or is it more geneal?

    • A delayed response from me but thanks for the thoughts.

      Asking questions relevant to the purpose of the session makes sense. We are switching from a face-to-face to online delivery for customer training so feedback on the change, level of engagement, session length are all going to be key. Cheers!

  • We ask:

    How would you rate the value of this session in terms of content?  Excellent, good, Fair, Poor

    Did you feel this session was interactive/engaging?  Yes/no

    As a result of participating today … (you can choose multiple answers)  I learned new skills, I increased my knowledge, I have been challenged about my views or understanding, I am curious to learn more, I am more confused than ever, I didn't learn anything new

    Were there any activities, resources, or content that really helped your learning today?

    Was there anything you were hoping to learn today but it was not included?

    Which part of the session would you suggest changing, if any?

    Are there any other topics or speakers you would like to see included in our calendar?

    Is there any other feedback you would like to offer ?

    We ask these as poll questions in all our PD sessions, trying to get them whilst they are there.

    Hope that's helpful, 


    • Thanks Dawn. Some useful questions I can use here!

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