Click for discussions in these categories: 💡 Design    💡 Delivery    💡 Technology    💡 Learning theory

Hello everyone,

My MicroSoft Teams meetings, when I click the hand up function, a warning tells me that this isn't working.

Also, I see my Teams controls at the bottom of my screen and other people tell me that I should be clicking icons at the top right. Does anyone have any insight on this please?

Thank you all,

You need to be a member of Lightbulb Moment to add comments!

Join Lightbulb Moment

Email me when people reply –


  • Hi Bettie, good question. I've had this problem too! 

    This website tells you how to fix it. Basically you are clearing the memory of Teams for settings. If you've never followed instructions like them before it can look a bit weird and techy, but it's easy. 

    I found that this hand up fix also put my icons in the top right corner too. 

    Hope that helps!

    Raising my hand
    Hi does anyone know how to fix this issue..? i'm trying to raise my hand but it says " couldn't raise hand try again" but i try again and it still sa…
This reply was deleted.

Webinars and events with Jo

Jo will share some insights into the challenges and why our learners really need the engagement, before turning the time over to you! What are your challenges with virtual engagement? What questions do you have to support your design and facilitation? Or just come along and get involved in the conversation!
February 15th, 8am GMT
Feb 23rd, 5pm GMT
A big challenge with virtual classroom delivery is our own approach to understanding how current training and learning skills convert to work well live online. On this Adobe Connect webinar Jo will look at how to make the most of your sessions for 2023! 

The Lightbulb Moment Podcast

The Lightbulb Moment blog

Course hubs for virtual classroom training resources