When I begin my sessions I always make sure to explain to people how to use the particular software we are using, such as how to open chat in Zoom and so on. I feel it's important to explain this at the beginning.
I had some feedback from a colleague recently that perhaps I was spending too much time on this and it wasn't very engaging for people who already know how to do these things.
I wonder about the experiences and recommendations of this community?
Thank you in advance,