how do I stop Connect changing fonts?

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how do I stop Connect changing fonts?

Posted by Angela Green on March 27, 2018 at 1:44pm in Technology & platforms

Hi all,

I'm using Adobe Connect and it's changing my slide fonts. How do I stop it doing that?

ta!

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Replies

Jo Cook March 27, 2018 at 5:20pm

Hi Angela,

Great question, lots of people have this challenge. Adobe Connect (and WebEx) convert PowerPoint slides when they are uploaded. They only use standard fonts. So it's best to use basic ones (Tahoma, Arial, Calibri, Times New Roman etc). If you haven't something where you want a particular look with teh font, copy the text box, then paste it as an image and it will convert fine.

Jo :D
Michael Cook March 27, 2018 at 7:15pm

This catches so many people out, you are the third person in as many days to ask about it!

As Jo mentioned Adobe Connect 'Converts' your actual PowerPoint document into its own system, it tries as best as it can to keep it the same but if some options are not included it tries to match them as best as it can.

Also Higlighting as Jo mentioned, saving as a picture file can help!

Mike
- Kevin Maye > Michael Cook March 28, 2018 at 1:58pm
  
  I'm going to invite three other people to this forum on the strength of this one question/answer. We may or may not have had the similar issues.......
  - Jo Cook > Kevin Maye March 28, 2018 at 2:22pm
    
    <Laugh> Excellent, That's what we are here for Kevin! The more the merrier :D
Liz Brant March 29, 2018 at 5:56pm

It also does other annoying things like shift your words in say, a speech bubble so that what you uploaded might look great but in Adobe the4 formatting has gone all weird. My fix now is to use bigger speech bubbles with lots of space surrounding the words.
- Jo Cook > Liz Brant March 29, 2018 at 9:02pm
  
  Great tip!
Jo Cook August 15, 2018 at 7:12pm

Hi Angela,

I found this Adobe support document today, which might help you further: https://helpx.adobe.com/adobe-connect/kb/uploading-issues-connect.html

Common issues uploading content
Jo Cook August 29, 2018 at 4:30pm

For animations, in PowerPoint, make sure that you use animations up to 2003 version as more complicated ones won't work.
Jo Cook January 10, 2020 at 10:46am

Hi Angela,

I've just been doing some update research on this for my PowerPoint Design class.

Here is an update for Adobe Connect: https://helpx.adobe.com/uk/adobe-connect/kb/guidelines-sharing-pptx...

And one for Webex: https://help.webex.com/en-us/WBX56778/When-I-Share-My-Presentation-...

Guidelines for sharing PPTX files

Best practices and cautions when sharing Microsoft Powerpoint presentation files in Adobe Connect meeting room.