Replies

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  John Swallow October 31, 2018 at 7:10am

  Hi Evelyn,

  I have played around with quite many and whereas some of my team have personal preferences, the one I bought for the team that most use is the Sennheiser PC8 USB. It has a fixed mic, a good price (about 35 GBP on amazon) and works well. Mine is 2 years old and still going. I do have to say now that our MACs are gradually being upgraded that the USB is starting to be a pain with the new connection but we use an adapter now. One day I forgot the adapter and had a session with airpods (which actually worked surprisingly well).

  I am also keen to know what others rely on as I am always on the lookout for new options.

  Best John

   

   
  • 

    Jo Cook > John Swallow October 31, 2018 at 9:19am

    Hi John, I've replied to Evelyn that I've used the Logitech H540. It's still USB, but there might be updated ones to use with Macs. 
    • 

      John Swallow > Jo Cook November 12, 2018 at 8:44am

      Thanks Jo!
• 

  Jo Cook October 31, 2018 at 9:19am

  Hi Evelyn,

  Great question as it's an important piece of kit! For years I used the Logitech H540 headset which is about £36 on Amazon. I like it as it's really comfortable and fairly light. The sound quality I hear and speak through is good and the microphone is adjustable. I've had my first pair for 5 years and the only thing that's happened in that time is that the fake leather lining on the ear pads is starting to come off! I have a second pair for my second computer too. 

  I've tried a couple of different wireless/bluetooth headphones so I wasn't so tethered to the computer, but I found that they were really patchy and eventually ended up sending them back. 

  Hope it helps!

  Logitech H540 USB Headset for PC and Mac: Amazon.co.uk: Computers & Accessories

  Buy Logitech H540 USB Headset for PC and Mac at Amazon UK. Free delivery and return on eligible orders.
• 

  Vivien Hudson November 6, 2018 at 9:39am

  I have been using this Plantronics set for the last 2-3 years. I have had to travel quite a number of times and this set is ideal as it is foldable as well. The last trip one of the foam covers came off the ear piece which slipped back on. Occasionally I lean forward and accidentally hit the mute button on the manual control on it. Overall they are great!

  Amazon.com: Plantronics PLNAUDIO478 Stereo USB Headset fOR PC: Cell Phones & Accessories

  Amazon.com: Plantronics PLNAUDIO478 Stereo USB Headset fOR PC: Cell Phones & Accessories
• 

  Paul Norrington November 8, 2018 at 9:18am

  Hi Evelyn.

  Like Vivien, I use Plamtronics (EncorePro 720 is the current equivalent I think).  A sizeable investment (at £174!), but I've had my set for over 10 years I reckon! It comes with an adapter system so that I can switch from using it with a PC, smartphone or landline in seconds.

  I have recommended Sennheiser to plenty of others and not heard of any problems.

  https://www.plantronics.com/gb/en/product/encorepro-710-720

  

  EncorePro 710/720, Customer Service Headset | Plantronics

  The highest performance headsets for highest performing employees deliver award-winning design, luxurious comfort, and a premium look and feel.
  • 

    John Swallow > Paul Norrington November 12, 2018 at 8:52am

    Thanks Paul, just checking, is it a simple USB cable plug?  Thanks John
    • 

      Paul Norrington > John Swallow November 13, 2018 at 1:55pm

      Hi John. For PC, use, yes it is.  Or a 3.5mm jack for smartphone and RJ11(?) for landline phone.  Paul
      • 

        John Swallow > Paul Norrington November 13, 2018 at 4:11pm

        Thank you Paul!