External company email addresses not able to see whiteboard on Teams

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External company email addresses not able to see whiteboard on Teams

Posted by Hazel Stacey on October 1, 2020 at 2:44pm in Technology & platforms

Hi All

I am hoping that someone will be able to give me some advice and guidance. I am currently using Zoom to deliver online classrooms however the IT department wishes me to use Microsoft teams (understand as zoom is an additonal expense). The challenge that I have found with Teams is that anyone who is in the classroom using a personal email address i.e. not our work email address will not be able to participate in the whiteboard activities as they can't see it. In Zoom doesn't matter what email address you have you are able to use all functions - whiteboard/ polls etc. I have been informed that it is down to licences and if you don't have a 'cohort' team licence i.e. work email address then you can't see all the functions.

Any pointers/ advice/ guidance in this would be great.

I thank you all in advance

Hazel

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Replies

Jo Cook October 1, 2020 at 3:05pm

Hi Hazel,

Great question - and a challenge that a lot of people are having at the moment.

I've done some Googling and it looks like guest users don't yet have full access to the whiteboard, but the rumours are that Microsoft are working on it for this year.

This article has info about something you can download as part of Office 365, which might be helpful.

Whilst it's not idea, you could also consider something like Jamboard (though everyone has to have a Google account).

Over to you community Teams users - what settings or workarounds have you come up with?

How to use Whiteboard in Teams meetings

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Hazel Stacey October 1, 2020 at 3:12pm

Hi Jo

Thank you for this link which was interesting. I have just read a post on Microsoft with regards to allowing sharing with users outside an organisation and have added my vote to it :)

https://whiteboard.uservoice.com/forums/915919-whiteboard-for-windo...

I did look at Jamboard and like you said unless people have a google account they are unable to use the tools to add to a whiteboard activity.

Thank you

Hazel
How can we improve Microsoft Whiteboard on Windows 10?

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Allow sharing with users/accounts outside of the organization

Allow the feature where you can share a whiteboard with an account that is external to the current organization.
- Jo Cook > Hazel Stacey October 1, 2020 at 3:15pm
  
  Yes, that's one of the articles I read! I've voted on it too :D
  
  There are other external options:
  
  https://kahoot.com/
  
  https://socrative.com/
  
  https://www.mentimeter.com/
  
  https://www.sli.do/
  
  https://www.mural.co/
  
  https://en-gb.padlet.com/
  
  https://en.linoit.com/
  
  One might be good for you.
  
  Someone also mentioned "whiteboardfox" to me recently and I haven't even looked into it yet. Just mentioning it here to you becuase of the name!
  
  https://kahoot.com/
  - Hazel Stacey > Jo Cook October 1, 2020 at 3:28pm
    
    Gosh, such a lot of platforms - my head will be buzzing by the end of it.
    
    Thank you Jo :)