Replies

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  Michael Cook August 13, 2018 at 2:11pm

  Hi Richard,

  I think in Adobe Connect you can both login at the same time using the same host login details. 

  You should be able to prepare the room and then still have the actual faciliator login at the same time to host the session.
  
  Jo might be able to shed more light on exactly how it works with the different licences in Adobe Connect.

  Mike
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  Jo Cook August 13, 2018 at 2:50pm

  Hi Richard,

  Good question, and it's changed recently of how it works. This article describes it in detail: https://helpx.adobe.com/uk/adobe-connect/kb/named-host-license-upda...

  Mike is right that you can login multiple times with the same user details. What could happen with this is that you could pay for one license, but have many people logging in and running webinar/virtual sessions. In Adobe's words: "Adobe has found that some users who license the Named Host model enable non-licensed users to initiate and host meetings without a licensed Named Host present. "

  Adobe have locked down on this so if you want to run more than one room/event/session at the same time, you'll need two licences or more. So whilst you might be able to login twice to the same room/session, you won't be able to do anything in another room. By changing the way that Connect 9.3 works, in Adobe's words; "Adobe is engineering the product to operate in accordance with the Terms of Service."

  Adobe also explain:

  • A licensed named host must be present for the duration of the meeting for users to remain in the host or presenter roles in the meeting.  If there is no licensed named host present in the room, all users are pushed down to participant status after a five-minute grace period.  Users can enter and remain in the meeting as participants, even if the host is not present. However, a licensed named host must be present in the room for any users to take the host or presenter roles.  
  • A  licensed named host can only host or present in one meeting at any one time.  A host can log in to the same meeting more than once. (For example, a host or presenter can log in as a participant to see exactly what participants are viewing.)  

  I recall reading somewhere that you could do as you describe, and there is perhaps a 30 minute overlap so that an over running session doesn't get closed and so on. I haven't tested it. It might work in emergency/short notice situations but obviously if you can plan ahead, then that will help. 

  If it's for a session you are due to run, and there are changes that need to be made, Adobe Connect's Prepare Mode is pretty awesome for your colleague to do this work: http://blogs.adobe.com/adobeconnect/2007/04/tips_and_tricks_prepare...

  Let us know if that helps, and what process you end up working with!

  Named Host license update FAQ | Adobe Connect