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Wondering if anyone else has been experiencing this same issue in the past few weeks.
I have been getting "Connection Lost" error messages in AC at random times. My computer freezes, until the connection is made again.It does seem to be an AC error and not my personal bandwidth.
Some things to know:
1. This has happened to several members of my team, both in the US and internationally, at various times and dates. It's not just me.
2. I am hardwired in to my router, not using WIFI. I have ran the connection troubleshooting test and everything comes up fine
3. When I lose connection and rejoin, the slides start from the beginning and I have to scroll through in a live event to get to the correct one
4. While this usually only happens once or twice a week, yesterday I had it happen more than 10 times in one 90 min session. arlier, in a seperate class, my co-worker had it happen at least 8 times.
Has anyone else experienced this and if so, how did you resolve?
20th January, 12.30pm UK
Providing Effective Virtual L&D Training – A Roundtable Q&A Session for the L&D Mastermind
28th January, 10am UK
Stepping Up Your Virtual Classroom Sessions: Learning from 2020, and Preparing to Fly in 2021, with Breeio