Adobe Connect Accessibility

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Adobe Connect Accessibility

Posted by Evelyn FitzPatrick on July 4, 2018 at 9:40am in Technology & platforms

I'm running a series of webinars with presenters from the child and youth care area. The next webinar deals with disability rights in the child and youth sector.

The webinar platform is Adobe Connect. The presenter would like to use speech-to-text or captions for hearing impaired and/or deaf webinar participants. Does anyone know if there is a feature in Connect to facilitate this?

Alternatively, has anyone delivered a webinar that catered for a hearing impaired/deaf audience in Connect, and, if so how do you deal with the accessibility issues.

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Replies

Jo Cook July 4, 2018 at 4:57pm

Hi Evelyn,

Brilliant question, very important for people to tackle.

Adobe Connect Apps are modules that you can load into Adobe Connect share pods: https://www.adobe.com/products/adobeconnect/apps.html

One of them is for Closed Captioning: https://www.adobe.com/products/adobeconnect/apps/closed-captioning.... - It says that this is free, but also says you can "Use professional services, such as Caption Colorado, Caption First, StreamText or WGBH and customize pod", so I wonder if that means you have to have an account with them first, I'm not sure?

I had a client who normally had a signer for in-person events. One of the great things with Adobe Connect is that you can have the video pod (for webcam) as large as you like and in a place wherever you like on the screen. This way they had someone signing through the session.

I'm sure others will have different ideas though and do let us know what you do and how it works out!

Adobe Connect | Apps, online meeting applications and extensions

Online meeting apps, extensions and integrations for Adobe Connect web conferencing software
Evelyn FitzPatrick July 9, 2018 at 4:06pm

Hi Jo

Thanks for this - very helpful. I'm checking the suggested prof services software for the captioning.
Jo Cook August 17, 2018 at 12:15pm
Hi Eve,

May or may not be useful, but found this research: Institutional Solutions for and Student Perceptions of Closed Capti...

Some of the highlights (taken from this article) are:

Some important findings from the student perspective were:
- 98.6% of all students find captioning helpful
- 71% of students without hearing difficulties use captions at least some of the time
- 66% of ESL students find captions “very” or “extremely” helpful
- Student participants in the study cited closed captions as a valuable learning engagement tool to help them focus, retain and comprehend information, and overcome poor audio quality of videos. This was particularly useful for students who identified English as their second language.
Some important findings from the institution perspective were:
- 46% of institutions use a third party to create captions for online courses
- The #1 barrier to institutions providing captioning is lack of general awareness
Hope it helps!
3Play Media Student Research Study (2016)

Institutional Solutions for and Student Perceptions of Closed Caption and Transcript Use in Institutions of Higher Education Project in collaboration…
Jo Cook October 29, 2018 at 7:53am

Hi Evelyn,

I've just come across this live captioning thanks to Cara North. You need to use Google Slides and share your screen rather than load PowerPoint, but it's probably worth a look!

This is a video Cara made about it:

https://www.linkedin.com/feed/update/urn:li:ugcPost:646231374672228...