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Adobe Connect 10 - a new look?

Posted by Jo Cook on June 18, 2018 at 9:59am in Technology & platforms

Does Adobe Connect look a bit dated? Well with the transition from Flash (which is a long-standing technology being phased out) to HTML 5 the interface is due an overhaul.

From a conversation on LinkedIn, Conrad Simms shared an image of an HTML client for the attendee, which he says Adobe will be announcing soon:

What do you think of this?

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Replies

Alistair Lee October 15, 2018 at 4:43pm

Hi there, my name is Alistair Lee and I work on the Adobe Connect team. I'm very pleased to have joined of the Lightbulb Moment community. Please let me know if I can answer any questions about Adobe Connect 10 (or Adobe Connect in general).
- Jo Cook > Alistair Lee October 22, 2018 at 2:51pm
  
  Hi Alistair, a very big welcome to the community! :D
- Jo Cook > Alistair Lee October 22, 2018 at 2:51pm
  
  Hi Alistair, a very big welcome to the community! :D
John Swallow October 16, 2018 at 12:42pm

Hi Alistair, thanks for volunteering! Could you tell me what date the changes will be effective? Thanks John
- Alistair Lee > John Swallow October 17, 2018 at 12:45am
  
  You can use the widget on this page to find your specific date, but if you're in Europe, it is likely late on October 21st.
  
  https://helpx.adobe.com/adobe-connect/connect-downloads-updates.html
  
  Adobe Connect Downloads and Updates
  
  Download Adobe Connect applications, patches, and apps as well as access information about upgrade of hosted accounts.
  - Jo Cook > Alistair Lee October 22, 2018 at 2:50pm
    
    Thanks Alistair, updated now and will have a play with the browser view soon!
Dana Watkins April 10, 2020 at 5:52pm

I love the update! Looks very fresh and inviting!

Curious if I'm the only one experiencing this issue with AC. We're often hearing users voicemail if they don't pick up their phone. Is this an Arkadin issue? Or is there a way to manage this, it can be distracting for our facilitators and users. I can't seem to find the answer within AC other than muting all users as they call in.

thanks so much!

Dana
- Jo Cook > Dana Watkins April 15, 2020 at 11:03am
  
  Hi Dana,
  
  Glad you are liking the new look Connect, so are we!
  
  Interesting issue. This is using ther dial out feature of a telephone conference. Are you automatically dialling out to registered users, is that how Arkadin is doing it? Or is this when users login to Connect and select the telephone conference to call them, and it goes to voicemail?
  
  Muting everyone as they join is a good way to start I think, as you say, it avoids this issue.